Shipping Insurance – Peace of Mind for Your Deliveries

Why Choose Our Shipping Insurance?

 

At iHoverboard, we understand that your purchase is important, and we want to ensure it arrives safely at your doorstep. That’s why we offer comprehensive shipping insurance to protect your orders during transit. With our shipping insurance, you can enjoy worry-free shopping and rest assured that your items are in safe hands.

 

What Does Our Shipping Insurance Cover?

Loss of Goods

If your order is lost during transit, we’ll provide a full refund or a replacement.

Damage to Goods

If your item arrives damaged, our insurance will cover repair costs or provide a replacement at no additional charge.

Theft Protection

In case of theft during transit, you are fully covered for a refund or replacement.

Delay Compensation

If your delivery is significantly delayed(15 days or up), we’ll offer compensation to ensure your satisfaction.

Wrong Delivery

If your package is delivered to the wrong address, our insurance will cover redelivery expenses.

How to Activate Your Shipping Insurance?

Purchase insurance at checkout to get the above protection. Simply place your order, and we’ll take care of the rest.

Quick Claims Process

In the unlikely event of an issue, our claims process is straightforward:

1. Contact our customer support team with your order details.

2. Provide any necessary evidence (photos of damage, tracking information, etc.).

3. Receive your resolution within 7-15 working days.

 

FAQs

 

1. Is there any charge for transportation insurance?

Yes, all orders require additional purchase of our shipping insurance.

2. How long does it take to process a claim?

We aim to resolve all claims within 7-15 working days.

3. What evidence do I need to file a claim?

Depending on the issue, we may require photos of the damaged item, proof of theft, or tracking information.

 

Shop with Confidence

With our shipping insurance, you can shop confidently knowing your orders are fully protected. iHoverboard is committed to delivering excellent service and ensuring your satisfaction every step of the way.