Payment Policy
What payment methods can I use to pay for my order?
We accept all major credit cards, including Visa, Mastercard, American Express, Discover, and Diners Club. We also accept PayPal. You can also choose to pay by installments with Klarna.
Why was my credit card payment declined?
Make sure that the credit card number, expiration date, the billing address, and other information you entered are correct, and that the remaining credit on your card is sufficient for the purchase. If the payment is still declined, it might be due to our system's defense against possible fraud, and you can try to contact the card issuer to get the payment authorized, or use a different card.
You may also try another payment method such as PayPal, Klarna.
1. Pay With Paypal(1)When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
(2)If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment.
(3)Collections are usually booked in a few minutes and your order will be processed immediately.
PayPal Credit for UK customers, If you failed to pay, please ensure that your cards can be used for international online transactions. This is the most common cause of bank declines, particularly for UK based buyers.
3.Why has my payment been declined?
If you're having trouble paying with a credit or debit card, declined payments can be caused by one or more of the following:
(1)Paypal Credit
- The name and address of the cardholder do not match the billing details. Make sure that all details, such as the card number, expiration date, and CVV code, are entered correctly, and check that the name and billing addresses are exactly as they appear on your card statement.
- Your card has reached the limit for internet transactions.
- The transaction page has timed-out.
- Leaving the page before finishing the check-out procedure.
(2)PayPal
- The transaction page has timed-out.
- Leaving the page before finishing the check-out procedure.
- Your PayPal account has insufficient funds or is not linked to any secondary option like a bank account or a credit card.
Please contact PayPal for detailed questions concerning your PayPal account.
4. Pay With Credit/Debit Card
We accept Visa, Mastercard, American Express, Discover, and Diners Club etc. Please note that iHoveroard does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
5. Pay With Klarna
We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want.
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply
If you still have any other questions about payment, please feel free to contact us：support@ihoverboard.com
Last Updated: February 2023
